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HD Placement
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Service Advisor

Service Advisor

HD Placement

3 years

3 - 8 Lacs

lower parel mumbai maharashtra

Posted:17 hours ago| Platform: SimplyHired logo

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Skills Required

in-person diploma communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Position: Service Advisor
No. of Openings: 2

Qualification:

3-year Diploma or 4-year Degree in Automobile / Mechanical Engineering

Experience:

5–10 years of experience in an authorized dealership
Candidates with experience in premium & luxury automotive brands will be given preference

Key Responsibilities:

Act as the main point of contact between customers and the workshop.
Understand customer requirements and accurately translate them into repair orders.
Provide professional advice on vehicle care, maintenance, and service needs.
Coordinate with the workshop team to ensure timely service delivery.
Prepare cost estimates, explain service details, and handle approvals.
Ensure customer satisfaction and maintain long-term relationships.
Handle warranty claims and after-sales service processes.
Maintain proper documentation and service records.

Skills Required:

Strong technical knowledge of automobiles.
Excellent communication & interpersonal skills.
Customer handling and problem-solving ability.
Ability to work under pressure and meet deadlines.

Salary (CTC): ₹3,60,000 – ₹7,20,000 per annum

Location: Mumbai, Maharastra

Employment Type: Full-time

Job Type: Full-time

Pay: ₹30,000.00 - ₹70,000.00 per month

Work Location: In person

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