Service Advisor

0 - 2 years

1 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Greet customers and understand their service requirements or concerns.
  • Create accurate job cards and record customer complaints/requests clearly.
  • Coordinate with workshop technicians to ensure proper execution of services and repairs.
  • Conduct quality checks before vehicle delivery.
  • Ensure timely delivery of vehicles and provide clear explanations of work done.
  • Handle customer queries and resolve complaints professionally.
  • Maintain service records and follow up with customers for feedback.

Qualifications & Skills:

  • Minimum: Diploma/ITI in Automobile/Mechanical or relevant field.
  • Experience: 0-2 years in automobile
  • Strong communication and customer handling skills.
  • Basic technical knowledge of two-wheelers.
  • Good organizational and problem-solving abilities.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹14,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement

Work Location: In person

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