Addressing Customer concerns, and resolving issues effectively. Maintaining clear and consistent communication with customers regarding vehicle delivery, service appointments, and other relevant information. Providing excellent customer service throughout the entire customer journey, from initial inquiry to after-sales support. Gathering customer feedback, identifying areas for improvement, and reporting on customer satisfaction levels. Maintaining a thorough understanding of the dealership's products and services to effectively address customer inquiries. Effectively handling customer complaints and working towards satisfactory resolutions. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Language: English (Preferred) Work Location: In person
Addressing Customer concerns, and resolving issues effectively. Maintaining clear and consistent communication with customers regarding vehicle delivery, service appointments, and other relevant information. Providing excellent customer service throughout the entire customer journey, from initial inquiry to after-sales support. Gathering customer feedback, identifying areas for improvement, and reporting on customer satisfaction levels. Maintaining a thorough understanding of the dealership's products and services to effectively address customer inquiries. Effectively handling customer complaints and working towards satisfactory resolutions. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Language: English (Preferred) Work Location: In person
develops and implements marketing strategies to promote vehicles Creating and implementing comprehensive marketing plans to achieve company objectives and increase brand visibility. Conducting research to identify target audiences, understand customer needs, and analyze competitor offerings. Managing marketing campaigns from concept to execution, including digital marketing initiatives. Developing and managing marketing materials, including website content, social media posts, and promotional materials. Working with sales, product development, and other teams to align marketing efforts with business goals. Analyzing marketing data and providing reports to management, identifying areas for improvement and optimization. Maintaining relationships with media, industry partners, and other stakeholders. Job Type: Full-time Benefits: Health insurance Provident Fund Language: English (Preferred) Work Location: In person
develops and implements marketing strategies to promote vehicles Creating and implementing comprehensive marketing plans to achieve company objectives and increase brand visibility. Conducting research to identify target audiences, understand customer needs, and analyze competitor offerings. Managing marketing campaigns from concept to execution, including digital marketing initiatives. Developing and managing marketing materials, including website content, social media posts, and promotional materials. Working with sales, product development, and other teams to align marketing efforts with business goals. Analyzing marketing data and providing reports to management, identifying areas for improvement and optimization. Maintaining relationships with media, industry partners, and other stakeholders. Job Type: Full-time Benefits: Health insurance Provident Fund Language: English (Preferred) Work Location: In person
Greet customers, actively listen to their vehicle concerns, and build rapport to ensure their needs are understood and met. Consult with technicians to determine the cause of vehicle problems and develop a plan for repairs and maintenance. Provide customers with detailed explanations of necessary repairs, including parts options, and obtain their authorization for services and associated costs. Keep customers informed about the progress of their vehicle service and notify them when their vehicle is ready for pickup. Job Type: Full-time Benefits: Health insurance Provident Fund Work Location: In person