1 years

1 - 3 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

  • Customer service: Greet customers, answer questions, and handle complaints
  • Communication: Listen to customers, document their concerns, and relay them to the technical team
  • Technical support: Consult with mechanics about repairs, alternatives, and costs
  • Scheduling: Schedule appointments, drop-offs, and pick-ups
  • Sales: Recommend additional services and products, and upsell to increase revenue
  • Customer relations: Maintain positive relationships with customers to ensure repeat business
  • Administrative: Verify insurance coverage, test drive cars, and resolve complaints

Requirements & Skills

  • B. Tech in Mechanical or Diploma in Automobile engineering
  • Proven 1 year experience as Service Advisor
  • Freshers can apply

Job Types: Full-time, Permanent

Pay: ₹180,000.00 - ₹300,000.00 per year

Ability to commute/relocate:

  • Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Diploma (Preferred)

Experience:

  • Service Advisor: 1 year (Preferred)

Work Location: In person

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