Service Administrator

We are looking for a highly organized and detail-oriented Service Administrator to join our team in Bharatpur.

Requirements:

Proven experience in a similar administrative or coordination role, preferably in service or engineering environments.

Strong communication skills – both written and verbal (English preferred).

Excellent organizational and multitasking abilities.

Proficiency in MS Office (Word, Excel, Outlook) and basic computer applications.

Ability to work independently and handle time-sensitive tasks.

Bachelor’s degree or diploma in Business Administration, Commerce, or a related field is preferred.

Responsibilities:

Coordinate and schedule service visits, repairs, and maintenance jobs.

Act as the main point of contact for customer service requests and follow-ups.

Prepare and send service quotes, job cards, and completion reports.

Liaise with technicians, operations managers, and clients to ensure timely service delivery.

Maintain service records and documentation in the internal system.Track service orders, spare part requirements, and supplier deliveries.

Handle incoming calls, emails, and customer inquiries professionally.

Job Types: Full-time, Part-time, Permanent

Pay: ₹10,210.75 - ₹39,075.60 per month