Senior Workplace Experience Specialist

Are you passionate about enhancing workplace environments and driving employee engagement Join Zendesk as a Senior Workplace Experience Specialist in Pune, India. Reporting directly to the Workplace Experience Manager, you will play a vital role in creating a dynamic and inspiring office atmosphere by implementing innovative workplace initiatives, supporting operational excellence, and fostering a culture of collaboration and inclusivity. If you are ready to elevate your expertise and make a meaningful impact on our workplace experience, we invite you to apply and be part of our journey! Zendesk is dedicated to simplifying the complexity of business, enabling companies and customers to create meaningful connections. Our customer experience software unlocks the power of billions of interactions, empowering businesses to build rich relationships with their customers. Working at Zendesk means experiencing global cities in our offices, designed for collaboration, quiet work, and community-building events that spark creativity. **Responsibilities:** - Manage the front desk and ticketing system, ensuring high levels of customer service. - Welcome visitors and provide an extraordinary guest experience to all employees. - Coordinate with vendors and landlords as required. - Manage event programs within the office. - Maintain cleanliness, safety, and functionality of assigned building(s), kitchens, equipment, and plants. - Update Workplace Experience documents, spreadsheets, calendars, and floor plans. - Lead internal communications regarding building events, maintenance, safety, and other relevant issues. - Assist the Global Safety and Security team with workplace-related security and health & safety matters. - Oversee the food and beverage program. - Support the Workplace Experience Manager with office moves, additions, and changes. **Requirements:** - Education: Diploma in Hotel or Hospitality Management, Business Administration, or a related field. - Experience: 2-4 years in Facilities/Office Coordination/Event Management. - Proficiency in managing small projects and using Google Suite. - Familiarity with building operations and ability to handle multiple tasks independently. - Strong problem-solving skills, positive attitude under pressure, and organizational abilities. - Experience in planning events. If you are eager to shape the workplace experience at Zendesk in Pune, apply now and help us create a thriving office environment where our team can flourish. Please note that this role requires physical presence in Karnataka or Maharashtra. The hybrid work model offers an onsite experience for connection, collaboration, and learning, along with flexibility for remote work. Join Zendesk in bringing a sense of calm to customer service and powering billions of conversations with beloved brands. We value diversity, inclusion, and accommodations for applicants with disabilities.,