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Senior User Experience Writer

5 - 9 years

0 Lacs

karnataka

Posted:2 days ago| Platform: Shine logo

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Skills Required

content strategy content design content creation communication skills analytical skills documentation organization jira confluence courier seo ux writing pendo chameleon appcues figma maze airtable ux design principles ai

Work Mode

On-site

Job Type

Full Time

Job Description

You should have 5+ years of content strategy experience, or a mix of content strategy and content design/UX writing experience in a product-focused setting. Your responsibilities will include developing and implementing content strategies and/or communications strategies for various audiences. You must excel in using compelling, concise, and user-centered language to simplify complex interactions, guide users through digital experiences, and enhance product adoption and engagement. Additionally, you should have experience writing for web and mobile products across various content formats such as instructional support content, in-app guidance, push, and email notifications. You will be expected to create a content design system from scratch and drive changes and additions to guidelines and terminology as required. We are looking for someone with excellent communication, presentation, and analytical skills. You should be able to effectively communicate and defend concepts across different audiences and organizational levels with a diplomatic and open mindset. The role requires the ability to manage multiple work streams concurrently, work autonomously, and collaborate with cross-functional teams in a fast-paced environment. A meticulous approach to documentation and organization is essential for this position. Familiarity with tools like Pendo, Chameleon, Appcues, Figma, JIRA, Confluence, Courier, Maze, Airtable, or similar applications is preferred. Knowledge of UX design principles and methodologies, as well as on-page SEO best practices, is expected. Having a keen interest in AI and experience integrating AI into content workflows will be considered a strong advantage. If you are a strategically-oriented self-starter who shares our values of empathy, understanding, and user-first approach, we encourage you to apply for this role.,

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Los Gatos CA

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