Senior Therapist & Trainer

Job Description

EXPERIENCE, QUALIFICATIONS AND OTHER REQUIREMENTS Diploma or Certification in Spa Therapy, Beauty Therapy, or a related wellness field 6 years plus experience as a Therapist Provide advanced, hands-on therapy sessions (e.g., massage & spa treatments) to the guests. understanding of anatomy, treatment theory, and therapeutic practices Skill required to cope up with diverse guests and therapies Ability to motivate and develop the fellow team members Sensitive to the needs and requirements of the guests Excellent grooming, presentation, and communication skills. DUTIES AND RESPONSIBILITIES: • To perform Therapies/massages with in depth understanding and applicability in a timely, courteous and efficient manner as per the defined procedures and guidelines • Supervise and mentor junior therapists, supporting skill development and service consistency. • Ensure all treatment rooms and spa areas are maintained to the highest hygiene and presentation standards. • Monitor and ensure all therapists adhere to the established standards, ensuring consistency in treatment quality and client satisfaction. • Conduct onboarding, training, and continuous upskilling of spa therapists. • Develop and update training manuals, SOPs, and treatment protocols. • Perform skill assessments and provide constructive feedback to improve therapist performance. • Help in the recruitment of qualified therapists • Resolving day-to-day queries and grievances (if any) of the team