Senior Technical Writer

Major Responsibilities

• Own the creation and delivery of Light casts technical product documentation, including user guides, platform overviews, data explanations, integration walkthroughs, and internal knowledge articles.
• Drive clarity and understanding of complex labor market datasets and platform functionality through we'll-organized, user-focused content that meets the needs of both technical and non-technical audiences.
• Work closely with Product, Engineering, and Support teams to identify documentation needs early in the development lifecycle and ensure comprehensive coverage of new features, enhancements, and workflows.
• Establish and maintain documentation standards, including style guides, templates, and terminology conventions to drive consistency and quality across all content.
• Contribute to and help manage documentation tools, publishing workflows, and version control systems; continuously seek opportunities to improve efficiency, reusability, and scalability of content production.
• Monitor and evaluate documentation usage and internal feedback to continuously improve content based on clarity, usefulness, and accessibility.
• Mentor junior writers and empower product and engineering partners to contribute to documentation in a structured and sustainable way.

• 4+ years of experience as a technical writer, preferably in a SaaS, data, or enterprise software environment.
• Demonstrated experience documenting software products and complex data concepts for technical and business users.
• Proficiency with modern documentation tools and workflows (e. g. , Markdown, ReadMe, Git, Confluence, static site generators, content reuse strategies).
• bachelors degree in English, Technical Communication, Information Design, Computer Science, or a related field or equivalent practical experience.
• Proven ability to translate complex technical concepts, product workflows, and structured data into content that is clear, concise, and engaging.
• Deep understanding of technical writing best practices, content strategy, and documentation lifecycles in agile development environments.
• Familiarity with data documentation, especially around structured datasets, APIs, or data analysis tools.
• A strong collaborator with a proactive, solution-oriented mindset.
• Exceptional written English communication skills, with an editorial eye and attention to detail.