Senior Technical Support Executive

Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and the US. We cater to offshore consumers and business entities through Telemarketing services since 2014. Within a short span of time, our company has built its foundation on a high level of customer satisfaction, unmatched services, and support functions. We believe in trust, accountability, and reliability of our products and technical services, enhancing the performance of our in-house talents and increasing productivity through continuous research and development. We take pride in being the single point platform for all solutions to our customers, offering continual delivery in IT-enabled support systems. We are currently hiring for the position of Inbound Technical Support Associate for the US Shift. If you are looking to work in a growing company that offers great benefits and numerous opportunities, this could be the perfect role for you. **Job Profile:** - Taking inbound calls from customers regarding printer, router, and antivirus issues - Diagnosing the problems effectively and recommending the best plan to resolve the issue - Selling technical support plans along with relevant software to customers **Candidate Profile:** - Must have prior experience in Outbound Tech Support for a minimum of 6 months to 1 year - Proficient in closing their own calls - Possess excellent convincing and sales skills **Salary:** Rs. 15,000-22,000/month (fixed) + Huge Incentives **Shift:** US Shift **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month in the Salary Account with huge incentives - 24 leaves in a year along with compensatory offs and birthday leaves - Daily/Monthly Incentives - Spot Incentives - No extension of shift timings - Medical benefits - Salary is not a constraint for the right candidate - Working Days: 6 days a week For further details and to apply for the position, please contact Priyanka (HR) at 9804149788. **Additional Information:** Rest assured that all your information will be kept confidential as per EEO guidelines.,