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Senior Technical Lead - Tango1

Senior Technical Lead - Tango1

DXC Technology

3 - 4 years

20 - 25 Lacs

Chennai

Posted:1 week ago| Platform:

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Skills Required

Root cause analysis Automation Linux Social media MySQL Issue resolution Troubleshooting Monitoring Auditing Process management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Resource must have 12+ years of experience in the Switch Applications and 3-4 years of experience with TANGO.
Oversee system health, configurations, and upgrades of Lusis Tango. Analyze high-impact incidents; lead root cause analysis and post-mortems. Maintain configuration baselines, documentation, and change control records. Coordinate with Lusis vendor for advanced troubleshooting and updates. Lead, mentor, and manage the team. Coordinate support shift rotations, incident response, and service delivery. Define and track KPIs/SLAs for system uptime, issue resolution, and support quality. Liaise with cross-functional teams: infrastructure, development, QA, and business stakeholders. Contribute to the Tango platform roadmap (capacity, scaling, modernization). Drive automation and monitoring improvements (e. g. , self-healing, proactive alerting). Ensure compliance with internal security, risk, and audit requirements. Familiarity with databases (MySQL), log analysis, and transaction tracing. Expert in Linux, including scripting and process management.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.

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Senior Technical Lead - Tango1