Senior Tech Support

Company Description

NETNXT Network provides IT consulting, network implementation, troubleshooting services, and network security. We offer end-to-end IT infrastructure services for E-commerce and startups, including building open-source on-premises and cloud servers to host databases and web services. Our cloud monitoring services enable customers to monitor network/server performance and ensure service uptime effectively.

Role Description

This is a full-time on-site role for a Presales Engineer located in Bengaluru. The Presales Engineer will be responsible for providing technical support, preparing sales proposals, assisting with product integration, and ensuring security compliance. Day-to-day tasks include collaborating with sales teams, performing demos and product presentations, understanding client requirements, and offering tailored solutions to meet their needs.

Qualifications

• Technical Support and Presales skills
• Sales and Integration skills
• Experience in Security and compliance
• Strong customer service and communication abilities
• Problem-solving skills and attention to detail
• Ability to work on-site in Bengaluru
• Bachelor’s degree in Information Technology, Engineering, Computer Science, or a related field
• Experience in the IT consulting industry is a plus