Senior Systems Engineer

Required Skills:

Windows, IIS and Ngnix

- Minimum 4 year of experience in managing 24 X 7 environment (NOC) with 99.99% uptime

- Must have good understanding of Virtualization technology (Hyper V, VMware) and ability to resolve issues on Virtual servers.

- Must have good knowledge of windows fails over cluster, windows server 2012,2016,2019 installation & Roles and Feature installation and OS level troubleshooting.

- Must have good Knowledge of Active directory, ADFS, Group policy, DNS, DHCP and Window Scripting

- Good Knowledge of Public Cloud Platforms.

- Good knowledge on monitoring tool like NewRelic, SolarWinds, Zabbix, Nagios etc.

Role & responsibilities

Desirable:

- Should be able to discuss and understand technical issues with end users and rectify them promptly.

- Working as per Service Management ticket queue, ensuring high urgency tickets are prioritised.

- Must have expertise to troubleshoot IIS administration and Ngnix related issues

- Installation of web component like IIS, configuration of load balancer, SSL certificate configuration and management,

- Ability to decide on corrective measures and ability to resolve the incidents within stated SLA.

- Can identify and interpret key policies, standards and procedures affecting own area.

- Ability to work under pressure in a demanding and highly visible environment without constant guidance.

- Should be a team player and able to take ownership of escalated matters.

- Technical Support experience in SSL (Pluse Secure preferable), SFTP.

- Good understanding of Information Security concepts and various technologies used to implement them in desktop environment.

- Responsible for keeping OS and Software patched up to date and Hardening.

- Supporting various applications from desktop perspective. Working knowledge of windows-based Exchange Applications.

- Expertise in advance level troubleshooting of incidents impacting end users.

- Good to have L1/L2 knowledge of Linux OS management

Good to have Installation, Backup and Restoration and Troubleshooting Microsoft SQL, Postgres & Oracle.