Senior Systems Analyst - Technology

• Provide technical solutions that meet user needs and improve business performance by assisting with the technical analysis of business requirements, problem solving and troubleshooting as part of a product management team.
• Accountable for ensuring that clear, concise requirements have been captured.
• Participate in testing and reporting of UAT with internal partners and vendor, reporting defects to vendor ensuring issue resolution, support the implementation check-out process and facilitate the end user communication and training documentation.
• Collaborating across the organization with business, architects, UX designers, product managers and software developers to improve Advisor and client facing tools. Track and evaluate feedback from users for multiple tools.
• Participate in SCRUM meetings and support of the Agile process
• Perform regression and user acceptance testing
• Analyze and interpret data to identify areas of improvement
• Maintain a broad understanding of business, business needs, and how assigned technologies drive and support the business.
• Develop detailed business requirements and user stories
• Tracking end user feedback on the system
• Track and evaluate usage reporting
• Perform exploratory data analysis and identify trends, patterns, and anomalies.
• Develop dashboards, reports, and visualizations using tools like Power BI or Excel.
• Troubleshooting with end-users, internal tech partners and vendors

• Provide technical solutions that meet user needs and improve business performance by assisting with the technical analysis of business requirements, problem solving and troubleshooting as part of a product management team.
• Accountable for ensuring that clear, concise requirements have been captured.
  Participate in testing and reporting of UAT with internal partners and vendor, reporting defects to vendor ensuring issue resolution, support the implementation check-out process and facilitate the end user communication and training documentation.
• Collaborating across the organization with business, architects, UX designers, product managers and software developers to improve Advisor and client facing tools. Track and evaluate feedback from users for multiple tools.
• Participate in SCRUM meetings and support of the Agile process
• Perform regression and user acceptance testing
• Analyze and interpret data to identify areas of improvement
• Maintain a broad understanding of business, business needs, and how assigned technologies drive and support the business.
• Develop detailed business requirements and user stories
• Tracking end user feedback on the system
• Track and evaluate usage reporting
• Perform exploratory data analysis and identify trends, patterns, and anomalies.
• Develop dashboards, reports, and visualizations using tools like Power BI or Excel.
• Troubleshooting with end-users, internal tech partners and vendors

Required Qualifications

• 4-8 years' experience as Business Systems Analyst
• Ability to effectively summarize data, present insights and reporting
• Experience working on Agile delivery
  Knowledge of Requirement collection and User Story logic (experience working in JIRA is a plus)
• • Experience with SQL and Power BI
  • Experience in data cleansing, data cleansing and data modeling
• Experience in creating and maintaining backlog
• Experience working with stakeholders across many functions.
• Strong analytic skills including ability to identify patterns, potential issues and then translate those into functional and test requirements.
• Exceptional written and verbal communication skills.

• Experience working in the financial services industry or other similar, highly regulated environment.
• Experience working with the following tools: JIRA, Confluence, PowerBI