Senior System Administration

Role Overview: At Codal, you will be part of the IT operations team, responsible for managing and monitoring the network and infrastructure, system and device administration, access and security management, as well as IT service and asset management. You will play a crucial role in ensuring the smooth operation of IT systems and support the day-to-day IT needs of the office. Key Responsibilities: - Network & Infrastructure Management - Manage and monitor FortiGate firewalls, switches, wireless access points, and VLANs. - Ensure ISP SLAs are tracked and met; escalate and coordinate with providers when needed. - Handle physical network wiring, server room organization, and structured cabling. - System & Device Administration - Provide support for Windows, Linux, and macOS systems, including installation, troubleshooting, and updates. - Manage Dell, HP, and Apple laptops, diagnosing hardware issues and coordinating with vendors for under-warranty repairs. - Access & Security Management - Administer JumpCloud for access control, identity management, and SSO. - Oversee CrowdStrike endpoint security, ensuring compliance with security standards. - Support and manage Google Admin Console for email, users, and group policies. - IT Service & Asset Management - Track and resolve IT issues through Jira Service Desk, maintaining SLAs for tickets. - Manage IT assets lifecycle (procurement, allocation, maintenance, retirement). - Maintain proper documentation of systems, licenses, and configurations. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience/certificate). - 2+ years of experience as an IT Administrator, System Administrator, or similar role. - Hands-on experience with firewalls (preferably Fortigate), switching, VLANs, and wireless networks. - Proficiency in Windows, Linux, and macOS environments. - Familiarity with JumpCloud, CrowdStrike, and Google Workspace Admin. - Strong knowledge of IT asset management and ticketing systems (preferably Jira Service Desk). - Excellent troubleshooting, problem-solving, and communication skills. - Ability to work independently and prioritize multiple tasks. Additional Details: Codal is a global agency with over 200 employees and offices in the US, UK, and India. The company offers various benefits such as company-sponsored lunch every Wednesday, flexible working hours, health insurance for employees and their dependents, maternity/paternity leave, professional development opportunities, and accidental insurance. Codal also organizes social events like happy hours, dinners, excursions, and supports activities like a cricket team participating in city leagues specific to Ahmedabad's IT companies. The office is located in a prime location in Ahmedabad with amenities like a restaurant, a large lawn, and a cafe inside the building.,