Senior Strategic Account Management Specialist

As a Strategic Account Manager, you play a crucial role in managing and nurturing client relationships, overseeing project execution, and driving strategic initiatives. Being the primary point of contact for clients, it is your responsibility to ensure their needs are met and their business objectives are achieved. This role demands a deep understanding of market trends, strong project management skills, and the ability to develop and implement effective strategies. You will manage external stakeholder relationships, build lasting connections with clients, and act as their primary point of contact to address needs and manage expectations. Aligning services with clients" business objectives, you will regularly communicate updates and feedback, ensuring client satisfaction (CSat), revenue growth, and client retention. Your responsibilities include overseeing project execution from initiation to completion, developing project timelines, allocating resources effectively, and monitoring progress to ensure timely delivery. You will review presentations, reports, and creative assets for accuracy and quality, provide feedback to improve deliverables, and implement standards and processes for consistent quality. Tracking revenue and goals, you will identify upsell and cross-sell opportunities to maximize client value and deepen share of wallet, leveraging technology to enhance client experiences and streamline operations. In the realm of strategy and ideation, you will develop strategic plans to meet clients" objectives, analyze market trends and competitor activities, collaborate with the strategy team to develop tailored strategies, and generate creative ideas and solutions that align with client objectives and brand identity. Having a strong understanding of the company's products and services is crucial, along with expertise in various tools and platforms such as Meta, Google Analytics, Content, SEO, Marketplace, Influencer Marketing, and Marketing Automation. Conducting research to identify industry trends and market opportunities, analyzing data and market reports, providing insights and recommendations, and adapting strategies to capitalize on emerging trends and opportunities are also part of your role. The qualities we seek in you include adaptability, inclusivity, sincerity, curiosity, entrepreneurial spirit, and teamwork. Blend creative and data-driven mindsets with a passion for quantifiable marketing outcomes, maintain a positive attitude and curiosity towards digital marketing, display insightful business sense, and interest in adtech & martech for value creation, being proactive, organized, and taking initiative. Qualifications required for this role include a Bachelor's degree in Business, Marketing, or a related field, 2+ years of experience in account management, client servicing, or a related role, proficiency in digital platforms and mediums, proven experience in managing and growing client relationships, strong project management skills, excellent communication and interpersonal skills, and the ability to analyze market trends and make data-driven decisions.,