Senior Specialist, Configuration Management

What Essential Skills You will Need:

• Bachelors degree in Computer Science, Information Technology, or a related field
• 6 to 9 years hands-on experience in IT Operations, Service Management or Configuration Management roles.
• Deep, hands-on expertise in configuration management principles and practices, including CMDB data modelling, CI lifecycle, relationships and data quality.
• Track record in defining and implementing Hardware Asset Management (HAM) and Software Asset Management (SAM) processes, policies and tools.
• Hands-on experience with automated discovery and reconciliation tools and integrating data from multiple IT systems.
• Demonstrated experience defining and generating reports on KPIs and building data visualisations.

Good to have

• ITIL Expert (v3/v4) certified
• COBIT 5 Foundation certified
• Lean/SixSigma certified

About Grab and Our Workplace

Grab is Southeast Asias leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, weve got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with

  Term Life Insurance

  and comprehensive

  Medical Insurance.

• With

  GrabFlex,

  create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through

  Parental

  and

  Birthday leave

  , and give back to your communities through

  Love-all-Serve-all (LASA)

  volunteering leave
• We have a confidential

  Grabber Assistance Programme

  to guide and uplift you and your loved ones through lifes challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.