Senior Spa Manager

Senior Spa Manager – Job Description

We are seeking a highly experienced and dynamic Senior Spa Manager to lead and oversee operations at Twamev Spa. The Senior Spa Manager will be responsible for managing spa services, ensuring exceptional client experiences, supervising staff, and driving business growth.

Key Responsibilities

• Oversee complete spa operations and ensure smooth day-to-day functioning.
• Lead, train, and motivate the spa team, including therapists and front desk staff.
• Maintain premium standards of service, hygiene, and client satisfaction.
• Manage appointment scheduling, workflow, and staff performance.
• Handle client queries, VIP guests, and ensure personalized service.
• Monitor inventory, stock, and coordinate with vendors for spa supplies.
• Develop and implement spa promotions, memberships, and wellness programs.
• Track revenue, achieve sales targets, and prepare performance reports.
• Stay updated with spa, wellness, and luxury hospitality trends to introduce new treatments.
• Act as the brand ambassador of Twamev Spa, ensuring a luxurious client experience.

Requirements

• Minimum 5+ years of experience in spa/salon/hospitality management.
• Proven track record in handling premium or luxury spas.
• Strong leadership, team management, and client service skills.
• Knowledge of various spa therapies, treatments, and wellness trends.
• Excellent communication, organizational, and problem-solving skills.
• Diploma/Certification in spa management, hospitality, or wellness preferred.

Job Type: Full-time

Pay: ₹50,000.00 - ₹60,000.00 per month

Work Location: In person