Senior Software Engineer, Product Support

Hexagon Manufacturing Intelligence

4 - 7 years

8 - 12 Lacs

Hyderabad

Posted:1 week ago| Platform:

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Skills Required

Analytical skills Software support Management Mechanical engineering Product support Testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities

Responsible for providing technical software support to customers in the areas of SDx/ SmartPlant Foundation and related applications.
With proper guidance, Responsible for communicating with Customers regularly and
manage their expectations for the various issues raised by them.
Responsible to up to date in smart plant technologies and guide customer in right direction
Responsible to investigate the root cause for the issues raised by customers and provide solution/ workaround
Responsible for raising AZDO items for software bugs
Responsible for testing any fixes provided by development team

Skills Required:

Good logical and analytical skills
Good reasoning skills
Good communication skills
Good problem-solving skills
Effective in a team environment as well as working independently

Education / Qualifications

B.Tech/ M.Tech in Mechanical Engineering

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