Senior Software Engineer

So, what’s the role all about?

How will you make an impact?

• Coordinate with Architecture to understand and develop platform architecture
• Develop a RESTful API solution supporting both AWS and Azure.
• Work with AWS CloudFormation templates to extend and refine our infrastructure
• Understand and define performance level needs for the platform
• Define logs, alarms, troubleshoot them and fix issues in a defined release cadence
• Integrating with multiple internal products to provide seamless CXone CCaaS offerings
• Manage RBAC permissions and work with DevOps to maintain “least privilege”
• Develop and refine Jenkins CI/CD pipelines to deploy code, run acceptance tests, and monitor environment health
• Effectively collaborate with cross geo team and willing to stretch at times
• Effectively collaborate with TS/TAM/NOC to address queries and concerns

Have you got what it takes?

• Bachelor’s degree in Computer Science, or equivalent
• 4+ year of experience in software development
• Experience with following software languages:
• NodeJS : Must Have
• Angular 8: Must Have
• Java + Spring Boot: Good to Have
• Open to learn new tech stack as need be
• Working knowledge with AWS technologies (Open Search, SQS, Lambda, RDS)
• Experience developing with SQL Server or equivalent
• Experience designing, developing, deploying and supporting RESTful APIs
• Experience troubleshooting multi-threaded applications, mining through logs to determine patterns to identify potential issues and fix them
• Experience with developing services, clients and multi-threaded software
• Experience with/knowledge of agile development processes
• Experience with DevOps tools and processes
• Jenkins, Git, Docker
• Scripting: Unix, Shell, Groovy, Python
• Sonarqube
• Working knowledge of unit testing and test automation (mocha-chai, Cucumber, Playwright)
• Working knowledge of user stories and use cases
• Working knowledge of object-oriented software design and design patterns
• Comfortable working in a fast-paced environment

Bonus Experience:

• Experience with telecommunications/telephony
• Experience with call centers
• Experience with Jira

What’s in it for you?

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8627