Senior Software Engineer

Company:

Morningstar is a leading provider of independent investment research in North America, Europe, Australia, and Asia. We offer a wide variety of products and solutions that serve market participants of all kinds, including individual and institutional investors in public and private capital markets, financial advisors, asset managers, retirement plan providers and sponsors, and issuers of securities.

Morningstar India has been a Great Place to Work-certified company for the past eight consecutive years.

Team:

The Morningstar Wealth Platform allows investors and advisers to collaborate through their financial journey with seamless and enjoyable digital experiences. By learning through data and engagement, we build products and offer services that connect people to the financial information and tools they need. Our mission is to enhance the education, engagement, and experience for the investor.

Role:

Join Morningstar's International Wealth Platform team to support a world-class financial services platform, ensuring operational excellence and delivering innovative solutions for investors and financial advisors. As a Senior Software Engineer in the L1 Support Team, you will take ownership of defect resolution, overnight process monitoring, and ad-hoc requests to maintain the health and performance of our core platform.

This role provides flexibility in working hours, with overnight platform support handled remotely. You will collaborate closely with engineering, operational, and product teams to deliver a resilient and scalable platform ready for next-day trading. With a focus on troubleshooting recurring issues and improving platform reliability, you will play a critical role in optimizing customer experiences while contributing to the evolution of our technology stack.

Responsibilities:

• Manage defects, performing root cause analysis, troubleshooting, and resolution to maintain platform health.
• Monitor and support overnight processes, ensuring system readiness for next-day trading.
• Collaborate with operational teams to address ad-hoc requests and ensure customer satisfaction.
• Build and maintain low-latency, high-performance systems leveraging SQL Server, VB.NET, and C# .NET.
• Perform platform health checks, diagnosing and addressing reliability issues, and proposing scalable solutions.
• Develop automation tools and processes to improve system efficiency and reduce recurring incidents.
• Ensure compliance with architectural guidelines for all development and change requests.
• Maintain and update service documentation.
• Own and be responsible for defects e2e through to being implemented into production.
• Participate actively in Agile ceremonies, including sprint planning, retrospectives, and daily stand-ups.
• Contribute to a culture of learning by mentoring team members and sharing knowledge on best engineering practices and tools.

Qualifications:

• Bachelor's degree in computer science or a related field with 5+ years of experience supporting large-scale platforms with a strong focus on databases and performance optimization.
• Strong development experience in SQL Server, including query performance tuning.
• Proficiency in .NET development, with experience in VB.NET, C#, and system debugging.
• Hands-on experience with Azure or other cloud platforms.
• Knowledge of tools like Splunk for monitoring and logging platform health is highly desirable.
• Experience in automation and a proactive mindset for resolving systemic issues.
• Familiarity with Agile methodologies, including Scrum, and tools such as Jira.
• Ability to collaborate across teams to understand stakeholder requirements and implications.
• A fast learner with curiosity and passion for continuous improvement and innovation.
• Knowledge of relational and non-relational databases.

Morningstar is an equal opportunity employer.