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Senior Software Engineer (Fullstack)

Senior Software Engineer (Fullstack)

Zendesk

4 - 9 years

10 - 14 Lacs

Bengaluru

Posted:17 hours ago| Platform:

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Skills Required

Selection process Root cause analysis Data analysis MySQL Equity Packaging Customer service Ruby Distribution system SDLC

Work Mode

Work from Office

Job Type

Full Time

Job Description

What you will do: The Zendesk Core Services Packaging and Consumption team is looking for a Senior Software Engineer with a strong command of Ruby and past experience developing on the Rails framework to join them on their journey to make the Zendesk purchasing and usage reporting experience, one of the business most crucial and fundamental aspects, more consistent and intuitive. Your responsibilities will include: Collaborating with product management, and engineers to design beautifully simple solutions to complicated problems. You will be relied on from concept through development, QA, staging, and production deployment. Ensuring delivery on commitments. It is your responsibility to ensure code quality, debug code, and seek guidance to unblock tasks pending. Following best practices in all our frameworks and tools. Championing best practices and proper test coverage. We ship code frequently and fast, but stability and reliability must never be compromised. Actively participate in code reviews and design discussions Partner across all areas of the SDLC, including requirements gathering, and building services and solutions. Work across teams and organization boundaries to standardize and integrate services, new libraries, tools, and workflows What you bring to the role: 4+ years of relevant experience in Ruby 3+ years of experience with JavaScript, React Experience with JavaScript build infrastructure/tooling (Webpack, Node.js) Experience with databases like MySQL and/or DynamoDB Experience with CI/CD and delivery systems (Github Actions, Travis, Jenkins) Knowledge of API design and distributed systems Experience using Datadog or other log aggregation tools Customer-first mentality when dealing with service incident management, data analysis, and root-cause analysis A hunger for learning new technologies and an eagerness to grow your knowledge and capabilities A team-first collaborative attitude that thrives in a fast-moving agile development environment Excellent written and verbal communication skills Bonus Skills: Experience working on SaaS-based products Experience with AWS stack (ie. Aurora RDS)

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Zendesk

www.zendesk.com

Software Development

San Francisco California

5001-10000 Employees

87 Jobs

Key People

Mizin Chen

Chief Product Officer
Mikkel Svane

Founder & CEO
Kirsten Allegri Williams

Chief Marketing Officer
Shayne Sweeney

Chief Financial Officer

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Senior Software Engineer (Fullstack)