Senior Service Advisor

As a Senior Service Advisor at SS HYUNDAI ENATHU, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the parts and service center. Your responsibilities will include: - Greeting customers upon their arrival and directing them to an available mechanic - Consulting with mechanics to discuss necessary repairs and presenting possible alternatives to expensive work - Offering detailed information to customers regarding aftermarket and OEM part options - Addressing customer inquiries about service outcomes, consulting with mechanics when needed - Providing guidance to customers on warranty protections and potential cost-saving opportunities - Assisting customers in making informed decisions between trading in a car and repairing it at our shop - Supervising and managing the service center's workflow and scheduling - Communicating with customers to update them on any service changes or to notify them when their vehicle is ready for pick-up Experience: - Minimum 2 years of experience in a similar role is required Additional Information: - Job Type: Full-time, Permanent - Work Location: In person Benefits: - Cell phone reimbursement - Health insurance - Internet reimbursement - Provident Fund If you meet the qualifications and are interested in this opportunity, please send your resume to 9539682052 or 9539682345.,