Senior SAP SD Consultant - S4 HANA

Should have a minimum of 10-12 years of experience in SAP SD with S4 HANA experience.

Should have good experience in following sub module, Basic Functions and Master Data in SD Processing (SD BF), Pricing and Conditions (SD BF PR), Availability Check and Requirements in Sales and Distribution, Credit and Risk Management (SD BF CM), Output Determination (SD BF OC), Sales (SD SLS), Customer Service Processing (SD SLS OA), Foreign Trade / Customs (SD FT), Billing (SD BIL), Sales Support: Computer Aided Selling (CAS), Electronic Data Interchange / Idoc Interface (SD EDI), Shipping (LE SHP), Transportation (LE TRA), Reports and Analyses (SD IS REP), Information System (SD IS), Data collection (SD IS DC), Demand Chain Planning (DCP) Ability to conduct root cause analysis and troubleshoot complex technical issues.

Solving performance problems, data consistency issues and availability analysis of complex SAP solutions.

Must be well conversant in working on Incident, Problem, Change Management and Release Management processes and exposure to ITSM tool would be added advantage.

Willing to work in shifts and Handle support incidents and change requests. Should be flexible in working with onsite and offshore teams. Should have handled L2, L3 support in support engagements .

Solving Direct Action Incidents: answering all SUs questions regarding operations of the system Maintenance of soft configurations table entries troubleshooting of blocked interfaces Analysis and proposal of solutions or workarounds for all raised issues Contacting SAP OSS for clarification of the issue Requesting creation or change of background jobs Solving Bug Fixing Incidents: Fixing bugs in the customizing and configuration Coordinating bug fixing in custom code with developers

Coordination of bug fixes concerning authorization issues with Authorization team Test the bug fixing done by Tech team (screening, functional and formal approval tests) Contacting SAP OSS for solving of the issue in SAP standard.