Job
Description
About the job:
The Red Hat Sales Cloud team is looking for a Senior Application Engineer to help drive growth and development of our new Salesforce Lightning instance in Pune, India. In this role, you will be responsible for designing, developing, and implementing customized solutions integrating the Salesforce platform to other applications within the Red Hat ecosystem. You will have excellent communication skills and technical expertise and provide best practice recommendations for integration and application development, deployment, and iterative refinement.You should be a practical developer with a background in both Salesforce Platform, Integration and API development, Data management and security and Devops tooling. Youll be collaborating with development, business system analyst (BSA), and quality assurance (QA) teams to support implementations.What will you do?
Work with business stakeholders to define requirements of Salesforce system enhancements . Identify opportunities to modify requirements to utilize application best practices, provide scalability, and increase user adoption.
Use Agile/Scrum methodologies to deliver best-in-class enhancements of Salesforce/Apttus. Attend daily stand-ups, sprint planning sessions, and retrospectives, and required ceremonies to plan, track, and code development tasks.
Design, develop, test, and deploy enhancements via configuration, Process Builders, Flow, Apex, VisualForce, and Lightning Components. Work within Salesforce customization standards for Administrators and Developers to balance between rapid development and long-term code maintainability.
Participate in reviewing, debugging, and resolving issues with new or existing code.
Coordinate post-delivery activities such as hypercare support, delivery documentation, and knowledge transfer to our Enterprise Support team.
Comfortable building and demonstrating prototypes in Salesforce
Experience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions
Partner with various IT team and business stakeholders to identify and manage dependencies of Salesforce/Apttus enhancement deliverables associated with integrations and related systems
Work as part of a scrum team while working on your own minimal supervision
Work with other sales cloud and service cloud team members to build integrated solutions
What will you bring ?
5+ years of experience implementing SFDC CRM capabilities
Bachelors degree in Computer Science or related field
Proficiency in Apex programming, including triggers, classes, and batch processes
Strong understanding of Salesforce data model, SOQL/SOSL, and platform governor limits
Experience building and maintaining Lightning Components and Visualforce pages
Hands-on experience with REST and SOAP APIs for both inbound and outbound integrations
Familiarity with Salesforce integration patterns, including callouts, outbound messaging, and middleware-based solutions
Ability to design and implement data mappings and transformations between Salesforce and external systems
Strong understanding of data security, sharing rules, and compliance best practices
Implementation of robust error handling, logging, and retry mechanisms for integration processes
Proficient in Salesforce DX, CLI, and version control systems (Git, Bitbucket)
Experience with CI/CD tools such as Jenkins, Copado
Familiarity with Agile/Scrum development methodologies and sprint-based delivery
Familiarity with Agile/Scrum development methodologies and sprint-based delivery
Skilled in configuring Named Credentials, Auth Providers, and secure OAuth-based authentication
Knowledge of event-driven architecture using Platform Events and Change Data Capture (CDC)
Ability to work on your own and manage multiple task assignments
Solid verbal and written communication skills, including presentation skills
Solid problem solving and troubleshooting skills with the ability to exercise mature judgment
The following are considered a plus
Experience with middleware platforms such as MuleSoft, Dell Boomi, or Jitterbit
Salesforce certifications (e.g., Platform Developer I/II, Integration Architecture Designer)
Experience integrating with third-party systems such as ERP, marketing automation, or data lakes