Senior Salesforce Developer

Role & responsibSenior Software Engineer

Bangalore, India

WHO WE ARE

Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of

services operations, from services estimation and delivery to customer success management

and financial planning and accounting. The companys Professional Services Automation (PSA),

Customer Success (CS), and Financial Management (FM) solutions—delivered on Salesforce’s

leading cloud platform—provide the ability to run a connected services business, deliver with

intelligence, and achieve business agility. Headquartered in Austin, Texas with presence around

the world, Certinia is backed by Haveli Investments, TA Associates, General Atlantic and

Salesforce Ventures. For more information, visit www.certinia.com.

THE ROLE

As a Senior Software Engineer you will work in a software development team building and

maintaining Certinia applications using the full technology stack, on the Salesforce platform.

This position will require interactions with all team members, Product Managers, User Experience

Designers and Content Creators. You will have interactions with senior technical colleagues

from other development teams, to ensure alignment in the adoption and use of new

technologies and patterns. You will occasionally need to interact with external teams such as

Support and Consulting, helping to resolve customer issues.

You will lead the team in the design of solutions. You will provide reliable advice to product

management stakeholders, on risk, estimations and feasibility of large pieces of work. You will

have an expert understanding of Certinia used programming languages and technologies and

you will advise others in their best use. You will understand industry standard software patterns

and how to apply them. You will be an active writer of code that contributes to team goals. You

will review other team members' code, finding and reporting quality issues. You will support the

development of less experienced t/eam members through coaching and mentoring and you

will act as a role model demonstrating company values through your behaviours.

You will follow Certinia’s software development standards and you will operate within Certinia’s

software development life cycle and processes. You will make improvement suggestions that

promote code quality and efficient working practices.

You will actively collaborate and will continuously seek to make improvements to how you and

the team work making suggestions in review meetings.

WHAT YOU WILL DO IN THIS ROLE

• Lead the team in the design of software solutions

• Lead the team in the best use of Certinia adopted technologies

• Advise on size, risk and feasibility of solutions

• Write code that delivers new capabilities and extends existing capabilities

• Diagnose customer reported software issues and resolve them

• Design and write tests

• Peer review code and help content

• Test yours and others’ code

• Act as a role model

• Develop others through mentoring and coaching

• Support other teams when needed

WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE

• Experience developing on the Salesforce platform

• Demonstrable experience of designing and coding software applications

• Experience of enterprise software frameworks

• An understanding of architectural and software patterns

• An ability to lead complex software challenges with little support or supervision

• An ability to work and collaborate in a team

• Experience of applying architectural and software patterns

• Good communication skills

• Creativity and resourcefulness

WHAT ELSE WOULD BE GREAT

• Degree and/or Masters in Computer Science or similar subject

• Experience in a number of industries with varying characteristics

• Domain knowledge of Certinia solutionsilities

Preferred candidate profile