Senior Sales Manager (Corporate Salary)

Job Requirements

Job Requirements

Role/ Job Title:

Function/ Department:

Job Purpose

Roles & Responsibilities

• Lead and guide a team of acquisition managers in designated areas for Salary Account acquisition
• Ensure adherence to the acquisition process during daily sales calls for comprehensive market coverage
• Oversee the activation and usage of Salary Accounts, meeting assigned activation targets.
• Educate and update team members on Salary Account products to maintain product knowledge
• Promptly address customer queries related to Salary Accounts for high satisfaction levels.
• Optimize team staffing to minimize attrition and ensure operational efficiency.
• Manage operations with a customer-centric approach, focusing on Salary Account holders' needs
• Evaluate growth strategies for acquiring Salary Account customers using competitor analyses and feedback
• Implement process changes to enhance service quality specifically for Salary Account acquisition and servicing
• Support teams by monitoring key performance parameters and providing necessary resources for achieving Salary Account acquisition targets
  

Education Qualification

Experience: