Senior Sales Executive

As a Senior Sales Executive at apna.co, you will be responsible for various key aspects to ensure the smooth operation and success of the sales department. Your primary responsibilities will include: - Grooming and Customer Service: It is essential to maintain a professional appearance and greet customers courteously. You will be required to address customer queries promptly and effectively. In case of any unresolved issues, escalate them to the appropriate leaders or cashiers for timely resolution. - Discipline in Timings and Store Maintenance: Punctuality is crucial in this role, and you must adhere to the store's schedule set by the manager. Additionally, maintaining the cleanliness and organization of the selling area and store premises is essential. Ensuring proper lighting and air conditioning is also part of your responsibilities. - Achievement of Individual Brand or Handset Targets: You will be tasked with meeting the monthly targets assigned, whether they are specific to a brand or contribute to overall sales goals. - Individual Wham Targets: Meeting the monthly targets on Wham is a key performance indicator for this role. - Product, Price, and Offer Knowledge: It is imperative to have a deep understanding of the products, pricing, and promotional offers to provide accurate information to customers and increase conversion rates. - Customer Probing and Conversions: Engaging in detailed probing to understand customer needs and preferences will enable you to recommend the most suitable solutions or products to drive sales. Overall, your role as a Senior Sales Executive requires a high level of professionalism, dedication to achieving targets, and a customer-centric approach to ensure a seamless shopping experience for all customers.,