Senior RPA Architect

About the Role
We are looking for an Enterprise RPA Automation Architect with 15+ years of technical experience, specializing in agentic automation platforms. This offshore-focused role is dedicated to designing and implementing advanced agentic automation solutions for a large healthcare provider, leveraging platforms such as Salesforce Agent Force, Einstein, Microsoft CoPilot, UiPath Agentic Automation, and similar technologies. The role emphasizes technical leadership in agentic automation, integration of AI agents, and orchestration of intelligent workflows. Key Responsibilities Assess the current automation landscape, focusing on opportunities for agentic automation and AI-driven orchestration. Evaluate and recommend agentic automation platforms based on technical requirements, scalability, and integration with enterprise systems. Design intelligent automation solutions that leverage AI agents, LLMs, conversational AI, and human-in-the-loop models to optimize healthcare operations. Develop and maintain automation roadmaps and blueprints with a strong focus on agentic automation strategies. Apply architectural best practices and governance to ensure robust, secure, and scalable agentic automation solutions. Collaborate with engineering teams, product owners, and business SMEs in agile delivery models to drive agentic automation initiatives. Provide technical thought leadership on the adoption and evolution of agentic automation within the healthcare provider ecosystem. Required Qualifications 15 years of experience in enterprise technology, automation architecture, and agentic automation roles. Proven hands-on experience with agentic automation platforms (Salesforce Agent Force, Einstein, Microsoft CoPilot, UiPath Agentic Automation, etc.). Strong background in solution design, platform/tool selection, and technical fit-gap analysis for agentic automation. Experience integrating AI agents, LLMs, NLP, and conversational AI into automation pipelines. Deep understanding of enterprise integration patterns and architecture frameworks (e.g., TOGAF, Zachman). Experience in healthcare provider workflows (revenue cycle, claims, prior auth, clinical ops, patient engagement) is a strong plus. Certifications in relevant agentic automation platforms are highly desirable. Demonstrated ability to design and implement agentic automation strategies and solutions. Nice to Have Familiarity with healthcare regulatory frameworks (e.g., HIPAA, HITECH). Knowledge of AI governance, LLM prompt engineering, and human-AI orchestration models. Experience with large-scale healthcare transformation programs or consulting firms. Exposure to emerging paradigms like Process Intelligence, Autonomous Agents, or AI Ops.