Senior - Production Operations Engineer

Job Purpose

We are seeking a highly skilled Operations Engineer to join our team. As the Lead Production Operations Engineer, you will work with a team of operations engineers and ensure that our systems and infrastructure are reliable, scalable, and secure. You will work closely with development, SRE and security teams to ensure that our applications and infrastructure are performing at optimal levels and can meet the demands of our customers.

Job Responsibilities (JR) :

• Work with a team of operations engineers and ensure that the team is operating efficiently and effectively
• Ensure that systems and infrastructure are reliable, scalable, and secure by implementing best practices and monitoring for potential issues
• Work closely with development and security teams to ensure that applications and infrastructure are performing at optimal levels
• Identify and mitigate potential risks and issues that may arise
• Stay current with the latest technologies and best practices in the field
• Communicate effectively with internal and external stakeholders
• Work as an L3 operations engineer and work with vendor managed L1/L2

Skills:

Application support, Networking Experience, DevOps, GCP, Kubernetes , Dynatrace

• 10 to 15 years of overall experience with minimum 7 plus years of production support experience on GOOGLE cloud
• 3 -5 years of hands-on experience in Kubernetes
• 7 + years relevant professional experience in the areas of application support, technical customer support, problem management
• Basic understanding/exposure to SRE
• Hands-on experience in Logging, Alerting and Monitoring solutions (ELK, Prometheus, Grafana,Dynatrace )
• Experience with containerization technologies ( Podman/containerd, Kubernetes)
• Should have experience in GCP Services - Compute(CE, AE, CF, GKE, CR, pub/Sub), Storage, Cloud Build
• Should have experience in GCP Networking fundamentals (VPC, VPN, Peering, Interconnect)
• Should have experience in GCP Security fundamentals (IAM, Service Accounts, Workload Identity)
• Should have experience in Container Orchestration
• Good to have knowledge of micro-service application
• Should have experience in Container Registry - GCR
• Experience in setting up of Load Balancer, Auto Scaling, databases, firewall rules etc.
• Working knowledge of Backup and Recovery methodology and implementations on GCP.

Mandatory Prerequisites-

• ITIL Experience
• From Production environment with L3 application support
• Cloud Infra Knowledge of Technical Domain - Cloud, App support & Mobile Banking application
• From BFSI Domain - Banking
• 24*7 Support Window