Senior Product Manager - Service Cloud

Salesforce

10 - 15 years

7 - 9 Lacs

Hyderabad Telangana India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Product Management Service Management

Work Mode

On-site

Job Type

Full Time

Job Description

What You ll Do

Define and own the product vision and strategy, ensuring alignment with business goals and customer needs.
Develop and maintain a comprehensive roadmap, balancing customer requirements, market opportunities, and technical feasibility.
Collaborate with engineering and UX teams to buildscalable, intuitive, and high-impact solutions.
Engage directly withcustomers, partners, and stakeholdersto deeply understand pain points and translate them into actionable product requirements.
Driveprioritization and trade-offsacross user experience, performance, and technical feasibility.
Leveragedata-driven insightsto iterate and improve product offerings continuously.
Partner withsales, marketing, and enablement teamsto ensure successful product launches and adoption.
Stay ahead of industry trends inAI, collaboration, automation, and enterprise service managementto drive innovation.
Serve as thevoice of the customer, gathering and analyzing feedback from users, developers, and stakeholders to inform product decisions.
Identify and address keycustomer pain pointsensuring the product delivers measurable value.
Work closely with marketing teams to definego-to-market strategies, positioning, and messaging for the product capabilities.
Regularly present product updates, strategies, and results toexecutive leadership, ensuring alignment with organizational goals.

What We re Looking For

10+ years of total experience and 7+ years of product management experiencein software or technology-focused companies, preferably in enterprise SaaS.
Experience collaboratingcross-functionallywith engineering, UX, marketing, and sales teams.
Passion for solving complex problems withelegant, scalable solutions.
Data-driven decision-makingapproach with strong analytical skills.
Excellentcommunication and stakeholder management skills.
Experience in Agile product development, managingbacklogs, sprints, and feature releases.
Proven ability to develop andexecute a comprehensive product strategy and roadmapthat aligns with customer needs and market opportunities.
Proven track record of delivering products that drive measurable business impact, includingcustomer adoption, revenue growth, or market share expansion.
Proven ability to navigatestakeholder alignmentand communicate effectively withC-suite executives and external partners.
Ability to thrive in a fast-paced, innovative environment, with a focus on delivering results.
Prior experience inService Management, Enterprise IT, or AI-driven platformsis a plus but not required.

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