Senior Product Manager - Loan Management System

Job Overview : We are looking for a highly skilled and motivated Senior Product Manager (LMS) to join our team in Gurgaon. The ideal candidate will have over 5 years of experience working in the financial services domain, specifically Integrating, managing and optimizing Loan Management Systems (LMS). This individual will play a critical role in ensuring the smooth and efficient functioning of the LMS, driving end-to-end delivery, identifying operational pain points, and working closely with internal stakeholders to streamline processes through technology. Key Responsibilities: End-to-End Ownership of LMS: - Take full ownership of the Loan Management System (LMS) and ensure that it meets business requirements and operational needs. - Collaborate with stakeholders across the Operations, IT, and Business teams to define, prioritize, and implement system enhancements. - Drive system integration and operational improvement projects in partnership with the LMS vendor. - Work with LMS partners (e.g., FinnOne, Pennant) to ensure seamless delivery of features, enhancements, and upgrades. Stakeholder Management: - Act as the primary point of contact for the Operations team to identify pain points and propose effective solutions. - Gather and analyze business requirements from stakeholders, particularly from the Operations team, and translate them into system specifications. - Collaborate with business and technology teams to ensure timely delivery of high-quality solutions. LMS Optimization & Enhancements: - Drive continuous improvements and enhancements in the Loan Management System to ensure it aligns with the evolving needs of the business and its customers. - Troubleshoot and resolve any system-related issues impacting the loan lifecycle process. - Ensure that LMS performance, accuracy, and efficiency meet operational expectations and KPIs.- Integration & Technical Expertise: - Senior the integration efforts between the LMS and other critical systems, ensuring smooth data flow and process automation. - Oversee the technical aspects of the LMS, including system updates, configuration, and troubleshooting. - Ensure that the LMS is in compliance with regulatory requirements and internal policies. Project Management: - Senior and manage LMS-related projects from start to finish, ensuring that timelines, budgets, and deliverables are met. - Develop detailed project plans, coordinate with internal teams and external vendors, and track the progress of each project. - Proactively identify risks and mitigation strategies to ensure timely delivery.- Reporting & Documentation: - Provide regular updates to senior management on the progress of LMS-related projects and system enhancements. - Create and maintain comprehensive documentation for the LMS processes, user guides, and integration procedures. Key Requirements : - Minimum 6 years of experience in handling and optimizing Loan Management Systems ( LMS ) within the Experience financial services domain. - Proven experience with LMS platforms such as FinnOne, Pennant, or similar systems is highly preferred. - Experience in LMS on boarding from scratch will be considered a strong plus. - In-depth knowledge of financial operations processes, loan lifecycle, and data management in the context of home loans and financial products. Skills : - Strong understanding of financial operations and processes, including loan origination, disbursement, servicing, collections, and closure. - Expertise in managing system integrations, vendor management, and cross-functional collaboration. - Experience working with Agile methodologies for system implementation and product delivery. - Excellent project management and organizational skills, with the ability to prioritize and handle multiple tasks simultaneously. - Strong communication skills, with the ability to effectively collaborate with technical and non-technical teams. Technical Knowledge: - Proficiency in system integration, business requirements gathering, and creating technical specifications for LMS enhancements. - Understanding of databases, API integrations, and software development life cycle. - Experience in troubleshooting and resolving technical issues related to Loan Management Systems. Educational Qualifications: - Bachelor's degree in Engineering, Computer Science, or a related field. Graduates from Tier 1 and Tier 2 colleges are preferred. - An MBA or similar business qualification is a plus.