Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Chennai
>
Freshworks
>
Senior Product Manager

Senior Product Manager

Freshworks

2 - 8 years

25 - 30 Lacs

Chennai

Posted:4 hours ago| Platform:

Apply

Skills Required

Product management Design engineering Trade Automation Product innovation product life cycle Deployment Customer service Engineering Design Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Freddy AI

Freddy AI powers the next generation of CX automation and agent augmentation across Freshworks products from intelligent AI Agents & chatbots, Copilots and AI Insights. We re building real-world AI products that blend the latest in LLMs, retrieval-augmented generation (RAG), and Agentic systems to create tangible business outcomes.

The Role

As a Senior Product Manager on the Freddy AI team, you will take on a founder-like role, responsible for the end-to-end success of our most critical AI products. You will own and scale our flagship offerings Freddy AI Agents and Freddy Copilot by defining their vision, driving the roadmap, and delivering impactful outcomes. Your mission will be to translate the power of modern AI into elegant, responsible, and user-friendly solutions that solve real-world customer experience (CX) problems.

This is a hands-on role for a product leader who can break down ambiguous problems, drive rapid innovation with cross-functional teams, and simplify complex AI capabilities into intuitive experiences.

Roles & Responsibilities

1. Product Ownership & Vision:

Own the end-to-end product lifecycle for Freddy AI Agents and Freddy Copilot, from vision and strategy to roadmap planning and execution.
Set ambitious goals, define success metrics, and operate with an owners mindset to achieve significant business impact.

2. User-Centric Innovation:

Develop a deep understanding of user needs and CX problems to identify opportunities where modern AI (LLMs, RAG, Agentic systems) can provide elegant solutions.
Drive hands-on product innovation, collaborating closely with Engineering, Data Science, and Design to conceptualize and ship high-impact features quickly.
Simplify complex AI capabilities into intuitive, user-friendly experiences without sacrificing technical depth or performance.

3. Execution & Iteration:

Drive a rapid, iterative execution process, including running experiments, measuring success, and adapting based on data and user feedback.
Prioritize initiatives using clear frameworks to solve ambiguous and complex problems effectively.

4. Cross-Functional Leadership:

Act as the central hub for your products, ensuring alignment across Engineering, Design, Go-To-Market (GTM) teams, and senior leadership around a clear and compelling product strategy.

Qualifications

6-8 years
of experience working in global or cross-functional software teams within a software product company.
SaaS experience is preferred.

More Jobs at Freshworks

Lead Software Engineer - Test

Chennai, Tamil Nadu, India

Experience: Not specified

Salary: Not disclosed

Senior Business Analyst

Chennai, Tamil Nadu, India

4 - 7 yrs

Salary: Not disclosed

Document Prep

Chennai, Tamil Nadu

Experience: Not specified

INR 0 - 0 Lacs

Lead - Integrated Marketing

Chennai, Tamil Nadu, India

5 - 8 yrs

Salary: Not disclosed

Specialist - Customer Success

Chennai, Tamil Nadu, India

2 - 5 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Freshworks

Software / SaaS

Chennai

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior Product Manager