Senior Product Manager, Commerce

Role Overview: You will be responsible for leading the strategic direction and execution of key parts of the AppDirect commerce platform, including checkout, order management, and productivity. Your role is crucial in enhancing the platform's capabilities and ensuring a seamless buying journey for marketplace customers worldwide. Key Responsibilities: - Define and communicate the vision, strategy, and roadmap for key commerce and administrative functions, aligning with business goals and market needs. - Gather and analyze customer feedback, market trends, and competitive data to make informed product decisions and prioritize enhancements. - Collaborate closely with Engineering, Design, Marketing, and Operations teams to deliver solutions that meet customer needs and drive business growth. - Oversee the entire product lifecycle from ideation through launch and iteration. Define and track success metrics for continuous improvement and innovation. - Maintain clear and proactive communication with stakeholders throughout the product development process to ensure alignment and transparency. - Optimize purchase and checkout processes for scalability, efficiency, and user satisfaction using data-driven insights and best practices. Qualifications Required: - 7+ years of experience in product management, with a focus on commerce platforms, order management, shopping cart, checkout, and fulfillment services processes. Experience with eCommerce or subscription billing is a plus. - Proven track record of building AI-based product recommendations based on customer signals and purchase behavior. - Strong understanding of digital commerce technologies, enterprise search, data visualization, event-driven architecture, and UX design principles. - Demonstrated leadership skills in leading and inspiring cross-functional teams. - Proficiency in data analytics tools and metrics-driven decision-making. - Excellent communication skills to articulate complex ideas to both technical and non-technical audiences. (Note: Additional details about the company were not present in the job description provided.),