Job
Description
About The Role The ideal candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. The candidate should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. The role must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide development opportunities, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. Senior Process Manager Role and responsibilities: Understand business problem and requirements by building domain knowledge and translate to data science problem. Conceptualize and design cutting edge data science solution to solve the data science problem, apply design-thinking concepts. Identify the right algorithms, tech stack, sample outputs required to efficiently adder the end need. Prototype and experiment the solution to successfully demonstrate the value. Independently or with support from team, execute the conceptualized solution as per plan by following project management guidelines. Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization. Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development, and practice development initiatives. Technical and Functional Skills: Bachelors degree in Computer Science with 7 to 10 years of work experience. Must have experience in Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, Python, decision tree, random forest, SAS, clustering classification. Ability to engage clients to understand business requirements and convert the same into technical/modelling problems for solution development. Demonstrate strong interpersonal skills and a comfort interacting with clients from the C-suite to marketing managers to technical specialists. Demonstrated knowledge of analytical/statistical techniques and their applications; a working knowledge of/experience in R and Python is a plus. Demonstrated excellent communications skills, both written and spoken, as well as being able to explain complex technical concepts in plain English. Ability to present results of statistical models in business language. Domain understanding of at least one preferably two verticals amongst Retail, Cable, Technology (not mandate). Knowledge of data visualization tools (Tableau, QlikView, etc.) is a plus. Demonstrate strong analytical and storytelling skills and the ability to find relevant stories from piles of reports. Ability to manage specific tasks to completion with minimal direction. Ideal candidate has been in a consulting role previously. Hands-on expertise on the applied statistical techniques including multi-variate regression, logistic regression, market-mix models, clustering, classification, survival, churn models, speech analytics, image analytics, etc. Ability to collaborate with onsite colleagues in the US & UK. Expert in handling large data, cleansing & preparation for modelling. Very high attention to detail and quality.
