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Cognizant
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Senior Process Executive -Walkin 19th June'25

Senior Process Executive -Walkin 19th June'25

Cognizant

1 - 5 years

0 - 3 Lacs

Hyderabad

Posted:3 months ago| Platform:

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Skills Required

Email Chat Mapping Blended Process Email Support Google Maps POI Map

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Manage customer queries through various channels such as chat, email, and phone calls. Resolve customer issues in a timely and efficient manner to ensure high levels of customer satisfaction. Utilize blended process techniques to handle multiple tasks simultaneously while maintaining accuracy and quality standards. Collaborate with team members to achieve common goals and objectives. Provide excellent communication skills to effectively communicate with customers, colleagues, and management. Desired Candidate Profile 1-5 years of experience in BPO/Call Centre environment or similar industry. Proficiency in using tools like Google Maps for navigation purposes. Excellent English language proficiency for effective communication with international clients.

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Senior Process Executive -Walkin 19th June'25