Senior Principal Consultant

Job Description

We are seeking for a BSS Architect Lead to direct and coordinate all technical interfacing and additional support-related operations for our customers in EMEA. This engineer will have the complete understanding of Oracles solutions in BSS stack, to support the customer as the Technical Point of Contact and guide and mentor the Managed Service team. Minimum 15+ years of experience on Oracle BRM BSS Stack products. Experience in all technical aspects on BRM product implementation and customization with specific focus on Price plan, Pipeline rating, Discounting and various framework. Experience in upgrade within different BRM versions. Technical lead for the project or projects assigned. Act as Point and Main Escalation Contact for the customer technical issues and questions. Manage and actively help in every support-related request or concern raised by the customer. Develop and improve Service Delivery activities, processes, and best practices that guarantee customer satisfaction related to our support. Lead and mentor MS team assigned to his/her projects. Supervise and monitor general performance and infrastructure operation. Good understanding of BSS/OSS Domain, business trends and needs for communications service provider in the Billing Domain Good understanding of GIT as a Repository management and JENKINS as an automated deployment tools. GIT Repository management code/configuration/document i.e. repository management using GIT. JENKINS Creating automated deployment files as per the defined standard formats. Expert level Knowledge on the below: Account structure and hierarchy with Customer lifecycle management. Provisioning Services Loading Rated Events (UEL) Configuring and Running Billing Designing and Generating Invoices Managing Accounts Receivable Configuring and Collecting Payments Collections Manager [Ready to learn Collections wrt new tool/platform] Integrating BRM with Middleware (AIA/OSB) through both JCA and WSM (Web Service Manager). OPCODE customization and customization of various facility modules. Well versed in writing Multi-Threaded Applications (MTA). Development, support, maintenance, and implementation of a complex project module. Well versed in using BRM tools like Pricing Centre; Customer Centre; Payment Tool; Collection Configuration Centre. Expert level knowledge on Installation; administering BRM application and database.