Senior Manager- Travel Management

5 - 9 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Travel Itinerary Manager, your main responsibility will be to design, plan, and customize travel itineraries for clients, ensuring a seamless experience. You will collaborate with airlines, hotels, transport services, and other travel partners to secure bookings. Your role will also involve addressing client inquiries, providing travel assistance, and efficiently resolving operational issues. Additionally, you will be responsible for ensuring all travel documents are arranged and meet regulatory requirements, managing bookings, confirmations, cancellations, and amendments to travel plans, negotiating with suppliers for best rates, and utilizing inhouse travel management software for operational tasks. You will also prepare operational reports, analyze customer feedback, and work towards improving service standards. Key Responsibilities: - Design, plan, and customize travel itineraries for clients - Collaborate with airlines, hotels, transport services, and other travel partners to secure bookings - Address client inquiries, provide travel assistance, and resolve operational issues efficiently - Ensure all travel documents (visas, tickets, insurance) are arranged and meet regulatory requirements - Manage bookings, confirmations, cancellations, and amendments to travel plans - Negotiate with suppliers for best rates and ensure cost-effective travel solutions - Work with inhouse travel management software - Prepare operational reports, analyze customer feedback, and improve service standards Qualification Required: - Previous experience in travel itinerary management or related field - Strong communication and customer service skills - Knowledge of travel documentation and regulatory requirements - Ability to work effectively in a fast-paced environment - Proficiency in using travel management software - Negotiation skills for securing best rates - Analytical mindset for preparing operational reports and analyzing feedback (Note: No additional details of the company were provided in the job description) Role Overview: As a Travel Itinerary Manager, your main responsibility will be to design, plan, and customize travel itineraries for clients, ensuring a seamless experience. You will collaborate with airlines, hotels, transport services, and other travel partners to secure bookings. Your role will also involve addressing client inquiries, providing travel assistance, and efficiently resolving operational issues. Additionally, you will be responsible for ensuring all travel documents are arranged and meet regulatory requirements, managing bookings, confirmations, cancellations, and amendments to travel plans, negotiating with suppliers for best rates, and utilizing inhouse travel management software for operational tasks. You will also prepare operational reports, analyze customer feedback, and work towards improving service standards. Key Responsibilities: - Design, plan, and customize travel itineraries for clients - Collaborate with airlines, hotels, transport services, and other travel partners to secure bookings - Address client inquiries, provide travel assistance, and resolve operational issues efficiently - Ensure all travel documents (visas, tickets, insurance) are arranged and meet regulatory requirements - Manage bookings, confirmations, cancellations, and amendments to travel plans - Negotiate with suppliers for best rates and ensure cost-effective travel solutions - Work with inhouse travel management software - Prepare operational reports, analyze customer feedback, and improve service standards Qualification Required: - Previous experience in travel itinerary management or related field - Strong communication and customer service skills - Knowledge of travel documentation and regulatory requirements - Ability to work effectively in a fast-paced environment - Proficiency in using travel management software - Negotiation skills for securing best rates - Analytical mindset for preparing operational reports and analyzing feedback (Note: No additional details of the company were provided in the job description)

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Chitkara University

Higher Education

Chandigarh India

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