Senior Manager - Site Operations

10 - 12 years

7 - 11 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Key Responsibilities , Monitor and review vehicle placement plans regularly for existing businesses.
  • Plan, coordinate & implement operations for new business.
  • Ensure regular briefing and adherence to safety, compliance and service standards identify learning needs and programs for employees and/or arrange for capability building programs.
  • Take responsibility and resolve all on ground emergency situations.
  • Review and report operations performance(e.g. occupancy report, speed report etc.)regularly to close gaps and ensure constant improvement in service quality.
  • Ensure timely billing and payment for BA.
  • Maintain strategic relationships with customers for timely & satisfactory resolution and reduction of customer complaints.
  • Maintain strategic relations with BAs resolution of service deficiencies and meeting vehicle requirements.
  • Ensure maintenance and retention of existing accounts and service improvement

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