Senior Manager IT Vendor Governance

As a Senior Manager IT Vendor Governance, your role is crucial in establishing and maintaining a robust vendor governance framework for IT vendors. You will drive continuous improvement, risk mitigation, and strategic alignment with business objectives through structured oversight of Service Level Agreements (SLAs), vendor scorecards, and key performance indicators (KPIs). **Key Responsibilities:** - Develop and implement a comprehensive vendor governance strategy, including creating vendor scorecards and performance dashboards. - Define, negotiate, and monitor SLAs and KPIs for all IT vendors to ensure measurable and actionable performance metrics. - Oversee the management and enforcement of penalties and incentives as per contractual agreements. - Analyze vendor performance data to identify trends, issues, and areas for improvement, recommending necessary corrective actions. - Lead the planning and execution of regular steering committee meetings with vendors and key stakeholders, ensuring transparent communication and timely decision-making. **Qualifications Required:** - Educational Qualifications: Bachelor's degree in Business Administration, Supply Chain Management, or a related field. A Master's degree is a plus. - Experience: 9-15 years of proven experience in vendor management, procurement, or a similar role. - Certifications: CPSM, PMP are a plus. - Functional Skills: Deep understanding of IT contracts, SLAs, KPIs, and vendor risk management. Strong analytical and problem-solving abilities. Proficiency in data analysis and reporting. Familiarity with contract management principles and procurement tools. Excellent organizational skills and attention to detail. Ability to work collaboratively with cross-functional teams and manage multiple priorities. The role of Senior Manager IT Vendor Governance is pivotal in ensuring optimal performance, compliance, and value delivery from IT vendors. Your responsibilities will include developing vendor governance strategies, monitoring SLAs and KPIs, analyzing vendor performance data, and fostering strong vendor relationships to drive continuous improvement and risk mitigation. Your qualifications should include a Bachelor's degree in a relevant field, 9-15 years of experience in vendor management, and strong skills in IT contracts, data analysis, and cross-functional collaboration.,