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Amgen Inc
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Senior Manager Information Systems - Enterprise Platforms

Senior Manager Information Systems - Enterprise Platforms

Amgen Inc

12 - 17 years

22 - 27 Lacs

hyderabad

Posted:7 hours ago| Platform:

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Skills Required

presentation skills change management salesforce information systems itil anaplan mis preparation data analysis mis reporting business analysis management information system vba mis advanced excel mis operations api mis development

Work Mode

Work from Office

Job Type

Full Time

Job Description

In this vital role you will be responsible for leading and overseeing a team of platform engineers and partnering with architects delivering across our Enterprise Platforms group, which includes Salesforce, Anaplan, MuleSoft.

This role will be responsible for orchestrating engineering delivery, resource alignment, and operational excellence across approximately 6-9 engineers The Sr Manager will partner closely with platform managers and engineering leads to ensure high-quality, scalable, and compliant solutions are delivered consistently.

The ideal candidate will have a consistent record of leadership in technology, leading a team of engineers to drive business value. The ideal candidate will have a solid background in leading an impactful team delivering solutions and platform accelerators. Please note, this is an onsite role based in Hyderabad.

Roles & Responsibilities:

Lead and develop a successful team of platform engineers through recruitment, performance management, and career development
Establish and maintain operational metrics, SLAs, and performance standards
Monitor and manage enterprise platform operations
Lead incident response and problem management for critical platform issues
Oversee implementation and maintenance of platform security policies and procedures
Drive continuous improvement initiatives in platform operations
Partner with Enterprise Platform leadership and collaborators to understand and support organizational needs

Basic Qualifications:

Doctorate degree / Master's degree / Bachelor's degree and 12 to 17 years of Information Systems, managerial experience directly managing people and/or leading teams, projects, or programs experience

Preferred Qualifications:

Experience with cloud platforms (Salesforce, Anaplan & MulesSoft)
Knowledge of cloud platforms.
Understanding of ITIL frameworks and standard methodologies
Familiarity APIs, Workflow, Salesforce and other Gen AI tools.

Professional Certifications:

Management certifications (PMP, ITIL) (preferred)
Scaled Agile (SAFe Certifications)

Soft Skills:

Critical thinking and planning
Strong decision-making abilities
Excellence in collaborator management
Outstanding communication skills
Team building and development
Change management expertise
Crisis management capabilities
Strong presentation and public speaking skills.

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Senior Manager Information Systems - Enterprise Platforms