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Intelex Technologies Ulc
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Senior Manager - Dynamics

Senior Manager - Dynamics

Intelex Technologies Ulc

3 - 7 years

|

3 - 7 Lacs

bengaluru karnataka india

Posted:8 hours ago| Platform: Foundit logo

Apply

Skills Required

field service kpi tracking legacy systems process optimization service dispatching

Work Mode

On-site

Job Type

Full Time

Job Description

Strategic Planning
Develop and execute strategies for field service operations that align with company goals and enhance service efficiency and customer satisfaction.
Dynamics 365 Management
Oversee implementation and optimization of Microsoft Dynamics 365 for Field Service, including replacement of legacy systems.
Process Optimization
Identify and implement best practices to streamline operations and improve service delivery through technology.
Customer Engagement
Build strong customer relationships, address concerns promptly, and maintain high satisfaction levels.
Performance Metrics
Define, monitor, and act on key KPIs to drive continuous improvement.
Team Leadership
Mentor and lead global teams with a focus on accountability and excellence.
Budget Management
Oversee field service budget and ensure efficient resource allocation

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Intelex Technologies Ulc

Software Development

Toronto ON

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