Senior Manager-Buyer-Sales, Marketing & Customer Care-TMPV

As the Manager of Fulfilment Operations and Spare Acquisition, your primary role is to oversee the purchase, acquisition, and maintenance of infrastructure while managing inventory within agreed norms. Timely settlement of dealer claims is essential for ensuring customer satisfaction. Your responsibilities include driving and monitoring spare purchase operations, ensuring timely servicing of customer orders, and maximizing operational efficiency through inventory and storage management. You will also be responsible for automating and improving warehouse processes, ensuring the quality of inwarded materials, and designing packaging for safe storage and delivery. It is crucial to manage inventory in compliance with specified norms and be prepared for IATF 16949 standards. Monitoring warehouse maintenance, strengthening safety practices, and reviewing warehouse manpower competence are key aspects of this role. Compliance with taxation norms, coordination with auditors for audits, and maintenance of IT systems are also part of your responsibilities. Additionally, you will coordinate with the International Business team for material dispatch and stakeholders for timely claim settlements. Your interactions will involve internal stakeholders such as the Sales Team, Quality, and Business Planning/Finance for coordinating orders, quality-related issues, and inventory management respectively. Externally, you will work with service provider logistics for smooth operations. The ideal candidate for this role should have a BE/PG education with 5-8 years of experience in Spare Purchase/Demand Fulfilling. Skills and competencies required include thorough experience in spare purchase and acquisition, basic knowledge of logistics and warehouse operations, contract management, legal aspects of supply chain, packaging of spare parts, and an understanding of IATF audits and TQM.,