Senior IT Infrastructure Engineer

In this role, you will:

Evaluate, innovate, develop, implement, and support any variety of internal SaaS Engineering automation systems geared to produce efficiency at scale

• Design, build, develop, and support integrations, automations and feature releases across the core technologies and services that power our business
• Lead and collaborate with a team of domain experts on implementation, management, and support of Business technology products and IT applications
• Be the primary owner for key applications or infrastructure
• Integrate best practices, develop roadmaps, ensure service availability, optimize performance, and maximize impact
• Develop and deploy new architecture patterns for services that maximize availability, security, scalability, and livability for the supporting team
• Research, assess, and incorporate the best new vendors and technologies into our stack
• Provide Tier 3 support for IT incidents and mentor junior team members
• Build and maintain clear documentation, including architecture diagrams and business process flows
• Champion, role model, and embed Samsara s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• A Bachelors degree in Computer Science, Information Technology, engineering or related field
• 10+ years of experience in an IT Systems Engineering role and a minimum of 6 years of hands-on experience with Okta and Google Workspaces providing the highest level of support and troubleshooting the most difficult issues for these applications
• Proficient working with APIs in Python
• Demonstrated experience building complex automations with tools like Okta Workflows or Workato
• Demonstrated experience configuring, troubleshooting and deploying an Identity and Access Management solution
• Demonstrated experience with Google Apps Manager (GAM) command line tool
• Ability to lead and drive work without supervision across functions and collaborate with all levels of users and management
• Solid fundamentals of IT infrastructure, security, and corporate systems with demonstrated experience leading complex compliance initiatives for IT
• Experience with AWS cloud platforms like AWS, Azure, or GCP
• Enthusiasm for helping others and providing technical leadership

An ideal candidate also has:

• Demonstrated expertise in one or more of our core technologies (Google Workspace, GCP, Okta, Jira, Confluence, OpsGenie, Slack, Github, Zendesk, Saviynt, Zoom, etc)
• Expertise with creating Splunk dashboards and alerts for operationalizing integrations
• Experience with Terraform
• Advanced systems/software engineering expertise with Python/Ruby scripting skills.
• Ability to build custom connectors using the Workato Connector SDK.