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Senior - Investigations

Senior - Investigations

KPMG India

6 - 8 years

10 - 14 Lacs

mumbai

Posted:3 weeks ago| Platform:

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Skills Required

relationship management global operations risk assessment team leader manager quality control operations monitoring financial services auditing recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

A team lead will be responsible to deliver operational engagements by leading a team of Analysts and Sr. Analysts providing exceptional client/customer experience in an efficient and effective manner, getting it right first time. The ability to engage and communicate with good people management skills and experience are therefore essential, with a demonstrated track record of having successfully led a small team in an operational environment.
The role will involve working with other teams within the engagement and the Operations Support team so the ability to build and maintain internal networks will be key to the success of the role.
The job responsibilities include:
Conduct customer risk assessment in full compliance with the firm policies as well as external regulatory requirements
Understanding about suspicious activity report (SAR) and unusual activity report (UAR)
Investigate on alerting parties and counterparties along with screening
Act as the primary point for TM queries and escalate any suspicious activity to financial crime compliance (FCC)
Ensure completeness and reporting of STR and CTR is maintained up to date.
Drive process enhancement, identify and implement strategic improvements and enhancements to existing systems, policies, and guidelines to reduce risk and improve efficiency
Produce regular TM reports to various stakeholders and update them on the evolving changes and call out if there are any grey areas identified.
Maintenance of Service Levels in the team within the purview of overall engagement management goals encompassing productivity, quality-based outcomes by leading the team of c12 direct reports.
Actively protecting the client s interest in every aspect of client delivery including complying with statutory regulations & legislation, maintaining highest standards of quality of the engagement and ensuring that the potential risk to company arising out of operational lapses are minimized.
Reporting of issues of concern to Operations Support, Senior Leadership, and where appropriate, to the client on a timely basis and actively work on solving problems/issues, as applicable.
Ensure the team consists of sufficiently well trained and well-motivated staff and potential resource challenges are flagged in a timely manner to Ops Management to facilitate recruitment backfills.
Provide day-to-day guidance to the team, influence the teams to improve and collaborate, identify and implement required trainings and drive GPS (Global People Survey) action plans
Effectively utilise MI reports to drive staff performance. Build/organize MI, as necessary.
Maintain the policies, processes and procedures documentation.
Initiate and support process improvements to achieve higher levels of efficiency and effectiveness and to maximise productivity gains including ensuring operational consistency across sites and sharing best practice.
Provide support and cover for team lead levels within function and across functions as required (arranging cover and comprehensive handover for your own planned absences)

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Senior - Investigations