We are seeking an experienced Senior Manager - Finance & Accounts to lead finance operations for multiple clients in an outsourcing environment. The role requires strong leadership, client management, and technical expertise across accounting, compliance, and reporting. The candidate will be responsible for overseeing end-to-end finance processes, ensuring high-quality delivery, compliance with accounting standards, and driving process excellence across client portfolios.
Responsibilities
Client Delivery and Relationship Management:
- Lead end-to-end finance and accounting operations for multiple clients (Accounts Payable, Accounts Receivable, General Ledger, Payroll, FP& A, and Compliance).
- Act as the primary point of contact for CFOs/Controllers of clients.
- Ensure compliance with US GAAP/IFRS/Ind AS, as applicable.
- Drive governance meetings, SLA/KPI reviews, and continuous process improvements.
Operational Leadership
- Manage daily operations across client portfolios, ensuring timeliness, accuracy, and adherence to SLAs.
- Implement internal controls aligned with SOX, SOC, and client-specific requirements.
- Oversee monthly/quarterly/annual financial closing, reconciliations, and reporting.
- Coordinate with tax and audit teams for statutory audit, financial book closure and compliance filings.
People And Team Management
- Lead, mentor, and manage a team of accountants, assistant managers, and managers.
- Build team capability in US GAAP, IFRS, Indian compliance, and global accounting tools.
- Conduct regular performance reviews, training, and succession planning.
Process Excellence And Technology
- Identify opportunities for automation, standardisation, and process optimisation (RPA, ERP enhancements).
- Drive adoption of financial technologies (SAP, Oracle, NetSuite, Workday, QuickBooks, Xero, etc. ).
- Monitor risk and compliance frameworks to ensure data security and confidentiality for client engagements.
Business And Strategic Contribution
- Support pre-sales and solutioning for new client proposals (transition planning, scope definition).
- Contribute to revenue growth by strengthening client relationships and identifying upsell opportunities.
- Provide thought leadership on finance outsourcing best practices.
Requirments
- Education: Chartered Accountant (CA).
- 10-15 years of experience in finance and accounts, with at least 5+ years in outsourcing/shared services handling multiple clients.
- Strong knowledge of US GAAP, IFRS, Ind AS, SOX compliance, and global reporting standards.
- Proven experience in managing teams of 20-50+ members in a delivery environment.
- Exposure to ERP and accounting tools (SAP, Oracle, NetSuite, QuickBooks, Xero).
- Experience with automation tools (RPA, BI dashboards) preferred.
Core Skills
- Strong leadership, stakeholder management, and client engagement skills.
- Analytical and detail-oriented with excellent problem-solving abilities.
- Strong communication and presentation skills (client-facing).
- Ability to manage tight deadlines in a multi-client environment.
Key Performance Indicators (KPIs)
- SLA/KPI adherence across all clients.
- Accuracy and timeliness of financial reporting.
- Client satisfaction (CSAT/NPS scores).
- Process improvement/automation initiatives delivered.
- Team engagement, retention, and capability development.
This job was posted by Muthamma Pg from SBS-Global.
