Senior Executive - Microfinance

1 - 2 years

2 - 5 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Full Time

Job Description


 Senior Executive - Microfinance 
 Job Purpose 
Responsible for conducting village surveys, acquiring new customers, performing Credit Group Training (CGT), house verification, and income assessment. Ensure quality sourcing, collections, and recoveries as per the group/centre meeting schedule. Maintain healthy customer relationships at the assigned location.  Duties and Responsibilities 
  • Conduct village surveys and prospecting in selected villages; explain microfinance product offerings to all attending the prospecting briefing.
  • Source new customers in the allocated locations, form JLG groups, and promote financial literacy among potential borrowers.
  • Collect all necessary information for sourcing, data entry/upload, and/or validate documents on LOS; follow the entire sourcing process as defined in SOP.
  • Coordinate with the Branch Manager for required approvals and with the Credit Operations Officer at the branch for disbursements as per process.
  • Plan center meetings for customers, notify them in advance of the schedule, ensure 100% participation of borrowers in center meetings, resolve customer queries, and promote top-ups/cross-sell products as defined for the branch. Manage a portfolio of 450–500 customers.
  • Ensure collections are done from customers as per scheduled center meeting days and ensure 100% deposition of recovery at defined points as per SOP.
  • Carry out end-use monitoring of loans as per the process.
  • Maintain healthy and cordial relationships with all potential and existing borrowers, ensure 100% compliance, and demonstrate good conduct in all SOPs and practices as defined in the branch operating model.
  • Create a daily report of planned and executed tasks and submit it to the Branch Manager.
  • Ensure recovery disposition reconciliation is done with the Credit and Operations Officer as per schedule.
  • Ensure critical parameters like lead-to-login are executed as per the matrix.
  • Maintain discipline in center meetings, and adhere to SOPs and the code of conduct.

  •  Major Challenges 
  • Ensuring quality sourcing and achieving targets as defined.
  • Regular collections and maintaining customers in the current bucket; regularizing and normalizing delinquent customers.
  • Compliance on all business parameters, ensuring zero audit findings within the sourced customer segment/portfolio.
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    Bajaj Finance

    Financial Services

    Pune

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