Senior Executive

Job Description

Senior Executive EXL/SE/1372205 Travel & LeisureGurgaon Posted On 30 May 2025 End Date 14 Jul 2025 Required Experience 3 - 6 Years Basic Section Number Of Positions 3 Band A2 Band Name Senior Executive Cost Code 5218651 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 450000.0000 - 650000.0000 Complexity Level Back Office (Complexity Level 3) Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Emerging Sub Group Emerging Business Unit Organization Travel & Leisure LOB Back Office SBU Operations Country India City Gurgaon Center IN Gurgaon C61 Skills Skill GDS SYSTEMS TRAVEL AND HOSPITALITY DOMAIN KNOWLEDGE ON IATA STANDARDS. Minimum Qualification GRADUATE Certification No data available Job Description English speaking Travel expert with prior experience in handling Travel queries over call, mail/ chat. Good knowledge of Airlines Fares and working experience in GDS handling all types of travel related queries including Ticket Issuance/Re-issue/Refunds/EMDs. Maintaining high accuracy, productivity standards and should have willingness to learn. Will have Interaction with clients through email for query resolution and should build and maintain good working relationships with customers. Participate in process improvement initiatives, be flexible and change ready in a dynamic work environment. Required to work on all indian holidays as the process requires to follow servicing market holidays. Workflow Workflow Type Back Office