Good Knowledge on Life Claims terminologies Review policy information to determine coverage eligibility and beneficiary designation Request appropriate proof of loss documentation, including medical records, criminal records, prescription history and motor vehicle records Make claim recommendations based on claim investigation documentation Review any statutory requirements regarding minor beneficiary, divorce revocation, small estates and post-mortem interest Make outgoing/receive incoming phone calls Participate in the Claim and Underwriting Collaboration Calls Acknowledge and respond to written and verbal communication in a timely manner Ability to write ad hoc letters using correct grammar and punctuation Review and handle a high-volume caseload of incontestable and contestable claims Critical thinking skills Excellent Research and organizational skill Interpersonal and team building skills Excellent verbal and written communication skills Ability to handle high volume, competing priorities Ability to work independently and with others on the team and across departments Excellent PC skills and knowledge and usage of Microsoft Office Show more Show less

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EXL

www.exlservice.com

Business Process Management / Analytics

New York

20,000+ Employees

1396 Jobs

Key People

Rohit Kapoor

Vice Chairman & CEO
Jasvinder Singh

President
Vikas Bhalla

Chief Financial Officer
Lanny Cohen

Chief Operating Officer
Ravi Kumar

Senior Vice President

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Senior Executive