Senior Executive - Customer Quality

Tube Investments of India Limited (TII)

4 - 6 years

5 - 7 Lacs

nashik

Posted:2 weeks ago| Platform:

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Skills Required

customer quality customer complaints qms implementation total quality management mis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

The role holder is responsible for managing and handling customer complaints; on-time submission of 8D to the customers
Analyzing internal rejections and facilitating to prepare CAPA
Coordinating the Daily Work Management (DWM) System of Quality
Managing operations efficiently
Reviewing quality records (Soft copies through ERP & Hard copies of documents)
Validating quality MIS reports
Adhering to customer visits, focusing on training and development of team members, and hand-holding TQM projects
Reviewing the effectiveness of the calibration System and establishing a Quality Management System (QMS) across BUs
Managing vendors
Preparing and coordinating for TQM and Quality Review
Handling of IR issues (Quality Function) in coordination with Manufacturing & HR
Handling of safety-related activities to improve the profit of the organization, as well as to retain the customers in the long run

Preferred candidate profile

Candidates from a Steel background and currently in Nashik or willing to relocate to Nashik location.

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